SaaS companies, technology products, service-based businesses, and organizations seeking to deliver a seamless onboarding journey that ensures customers fully understand and effectively utilize their offerings.

$5,000 - $10,000 per month

• Videos:

  • 4 expertly produced onboarding or tutorial videos per month, each spanning 3–5 minutes, designed to walk new customers through product setup, key features, and best practices.

• Content Development:

  • Collaboration with client teams (product managers, customer success teams, etc.) to identify onboarding challenges and objectives.

  • Development of a content roadmap addressing common customer inquiries and emphasizing product or service benefits.

• Scriptwriting:

  • Professional scriptwriting tailored for clarity, brand alignment, and viewer engagement.

• Pre-Production:

  • Storyboarding and visual planning to maximize instructional effectiveness.

  • Coordination of required assets, including product demos, screen recordings, or access to software tools.

• Production:

  • High-quality video recording tailored to the medium, including screen captures for digital products, presenter-led demonstrations for physical products, or a hybrid approach.

  • Use of professional lighting and audio equipment to ensure superior production value.

• Post-Production:

  • Editing to integrate dynamic visuals, on-screen text, and graphics that highlight key points.

  • Branded intro/outro sequences, color correction, sound mixing, and licensed background music to create a polished final product.

  • Two rounds of revisions per video to ensure the highest level of client satisfaction.

• Optimization:

  • Delivery of videos formatted for optimal performance across multiple platforms, such as websites, email campaigns, and social media channels, ensuring broad accessibility and seamless user experience.

• Strategy and Review Meetings:

  • Monthly strategy sessions to evaluate video performance, gather feedback from customer service teams, and align future content plans with customer needs and evolving objectives.

• Additional Videos:

  • Additional onboarding videos beyond the included four, priced at $1,200 - $2,000 per video, depending on complexity.

• Advanced Motion Graphics:

  • Enhanced animations or 3D graphics for illustrating intricate concepts, starting at $600 per video.

• Professional Voiceover:

  • Integration of professional voice talent to elevate the video's narrative quality, priced at $300 - $600 per video.

• Interactive Elements:

  • Development of interactive video features or embedded quizzes to engage customers and reinforce learning, with pricing determined based on scope.

• Expedited Delivery:

  • Faster turnaround of final video content for time-sensitive projects, billed at an additional 20% of the monthly retainer fee.