CANCELLATION POLICY

Please read this information regarding our booking policy and cancellation fees carefully before using Our Service.

This information is formulated by utilizing established work practices and etiquette of the industry by which Pinnacle Photo LLC operates.

BOOKING POLICY

Once production is confirmed by both parties and dates, call times and fees have been agreed upon via e-mail, and a service agreement has been signed, the date will be considered booked. If a production is booked verbally, it must be then followed up with an e-mail giving confirmation of dates/times and fees agreed upon and reconfirmed via e-mail by Pinnacle Photo LLC. A retainer of 50% of the agreed-upon quote is due at the time of booking to secure the production date, which is applied to the final cost of the production.

CANCELLATION FEES

A cancellation fee will apply at the rate of 50% of the production quote if the production is canceled within one week of the pre-agreed production date (the retainer at the time of booking). A cancellation fee of 100% of the shoot quote will apply if the shoot is canceled within a 24-hour period from the agreed-upon shoot date. No cancellation fee will apply if the shoot is rescheduled to a later date (other than the 50% booking deposit).

FORCE MAJEURE CANCELLATIONS

“Force Majeure” means “Superior Force.” Such forces could include fire, earthquakes, labor strikes, war, civil unrest, tsunamis, or hurricanes. Force Majeure Cancellations DO NOT apply to rain, potential rain, fog, heat, or other usual weather occurrences. Due to a Force Majeure, either party may cancel a production without a cancellation fee or without standard notice without the threat of legal ramifications. However, reimbursement of any production rental equipment, travel expenses already made, etc., will still be owed by the client even in case of Force Majeure cancellation.